TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

Welcome to Realty Links AI, operated by Linkopoly Services LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement," or "TOS") constitute a legally binding agreement between you ("User," "Customer," or "you") and Linkopoly Services LLC regarding your use of our real estate marketing platform, virtual tour creation tools, and related services (collectively, the "Services").

These Terms apply to all users of our Services, including but not limited to:

• Real estate agents, brokers, and sales professionals
• Real estate teams and brokerage organizations
• Property management companies
• Marketing agencies serving real estate professionals
• Any individual or entity accessing our platform or virtual tours

2. DESCRIPTION OF SERVICES

Realty Links AI provides a comprehensive real estate marketing platform that enables users to:

• Create branded and non-branded virtual property tours
• Upload, manage, and organize property media content
• Generate marketing materials and promotional content
• Access analytics and performance reporting
• Integrate with MLS systems, third-party real estate platforms, and other forms of web applications including but not limited to social media, websites, and ads
• Distribute and share virtual tours across multiple channels

Our Services are designed specifically for real estate professionals and organizations to enhance their marketing capabilities and improve client engagement.

3. USER ACCOUNTS AND REGISTRATION

3.1 Account Creation

To access our Services, you must create an account by providing accurate, current, and complete information as requested in our registration process. You represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into this Agreement
• All information you provide is truthful, accurate, and complete
• You will maintain and update your account information to keep it current and accurate
• You are a licensed real estate professional or otherwise authorized to engage in real estate marketing activities in your jurisdiction

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Using strong passwords and enabling available security features

3.3 Account Verification

We may require verification of your professional credentials, including but not limited to:

• Real estate license information
• Brokerage affiliation documentation
• Professional references or certifications
• Identity verification documents

4. USER OBLIGATIONS AND CONDUCT RULES

4.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You will NOT:

Content Violations:

• Upload, post, or transmit any content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
• Use copyrighted, trademarked, or proprietary content without proper authorization
• Post false, misleading, or deceptive property information or pricing
• Upload content containing viruses, malware, or other harmful code

Platform Misuse:

• Attempt to gain unauthorized access to our systems, networks, or other user accounts
• Interfere with or disrupt the integrity or performance of our Services
• Use automated tools, bots, or scripts to access or interact with our platform
• Reverse engineer, decompile, or attempt to extract source code from our Services

Business Conduct:

• Violate any applicable real estate laws, regulations, or professional standards
• Engage in fraudulent, deceptive, or misleading business practices
• Spam, solicit, or send unsolicited communications through our platform
• Compete directly with our Services using information obtained through our platform

4.2 Content Standards

All content uploaded to our platform must:

• Comply with fair housing laws and anti-discrimination regulations
• Accurately represent the properties and services being marketed
• Respect the privacy and rights of property owners and third parties
• Meet professional standards appropriate for real estate marketing

4.3 Professional Compliance

You are solely responsible for ensuring your use of our Services complies with:

• All applicable real estate laws and regulations in your jurisdiction
• MLS rules and requirements
• Professional licensing standards and codes of ethics
• Fair housing and anti-discrimination laws
• Advertising and marketing regulations

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Our Intellectual Property

The Services, including but not limited to software, technology, text, graphics, logos, images, audio, video, and their selection and arrangement, are owned by or licensed to Linkopoly Services LLC and are protected by intellectual property laws. Our trademarks, service marks, and logos may not be used without our prior written consent.

5.2 User Content License

You retain ownership of all content you upload to our platform ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to:

• Host, store, and display your User Content through our Services
• Process, modify, and optimize your content for platform functionality
• Create derivative works for the purpose of providing our Services
• Allow end users to view and interact with virtual tours and marketing materials

This license continues until you delete the content or terminate your account, except for content that has been shared with others and remains accessible.

5.3 Content Representations and Warranties

By uploading User Content, you represent and warrant that:

• You own or have the necessary rights to all content uploaded
• Your content does not infringe upon the intellectual property rights of any third party
• You have obtained all necessary permissions for any individuals depicted in photos or videos
• Your content complies with all applicable laws and regulations

5.4 Digital Millennium Copyright Act (DMCA)

We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact us at: [email protected]

6. PAYMENT AND REFUND DETAILS

6.1 Subscription Plans and Fees

Our Services are offered through various subscription plans with different features and pricing tiers. All fees and charges are:

• Clearly displayed during the subscription process
• Billed in advance on a recurring basis (monthly or annually)
• Non-refundable except as specifically stated in this Agreement
• Subject to applicable taxes and fees

6.2 Payment Processing

• Payment is due at the time of subscription or renewal
• We accept major credit cards and other payment methods as displayed on our platform
• You authorize us to charge your selected payment method for all applicable fees
• Failed payments may result in service suspension or termination

6.3 Price Changes

We reserve the right to modify our pricing with at least 30 days' advance notice. Price changes will:

• Be communicated via email and platform notifications
• Take effect at your next billing cycle
• Not affect your current billing period if you have already been charged

6.4 Refund Policy

30-Day Refund Policy: We offer a 30-day money-back guarantee for all new subscriptions. You may request a full refund within 30 days of your initial subscription purchase for any reason.

Free Trial Periods: No charges apply during free trial periods. You may cancel at any time during the trial without charge.

Monthly Subscriptions: No refunds are provided for monthly subscriptions. Service continues until the end of your current billing period upon cancellation.

Annual Subscriptions: We may provide pro-rated refunds for annual subscriptions canceled within the first 30 days, minus any usage fees and processing costs, at our sole discretion.

Exceptional Circumstances: Refunds may be considered for:

• Technical issues preventing service access for extended periods
• Billing errors or unauthorized charges
• Service termination by us for reasons other than Terms violations

6.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will:

• Take effect at the end of your current billing period
• Stop future billing but not provide refunds for the current period
• Result in loss of access to premium features and content

7. DISCLAIMERS AND LIMITATION OF LIABILITY

7.1 Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Services will be uninterrupted, error-free, or completely secure
• Warranties regarding the accuracy, reliability, or completeness of content or information

7.2 Third-Party Services

We integrate with various third-party services, including MLS systems, payment processors, and other real estate platforms. We are not responsible for:

• The availability, functionality, or performance of third-party services
• Any data loss, security breaches, or issues arising from third-party integrations
• The accuracy or reliability of information provided by third-party sources

7.3 Real Estate Disclaimer

• We are not a real estate brokerage, agent, or licensed real estate professional
• We do not provide real estate advice, legal counsel, or professional services
• Users are responsible for compliance with all applicable real estate laws and regulations
• Property information and marketing materials are provided by users and not verified by us

7.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINKOPOLY SERVICES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Excluded Damages:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption or loss of goodwill
• Costs of substitute services or products

Damages Cap:

In no event shall our total liability exceed the amount you paid to us in the 12 months preceding the claim, or $100, whichever is greater.

Exceptions:

This limitation does not apply to:

• Personal injury or death caused by our negligence
• Fraud or willful misconduct
• Violations of intellectual property rights
• Other liabilities that cannot be excluded by law

8. DISPUTE RESOLUTION PROCEDURES

8.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will make good faith efforts to resolve disputes within 30 days of notification.

8.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Terms:

• Arbitration will be conducted by a single arbitrator
• The arbitration will take place in Harris County, Texas
• The arbitrator's decision will be final and binding
• Each party will bear their own costs and fees unless otherwise awarded by the arbitrator

8.3 Class Action Waiver

YOU AND LINKOPOLY SERVICES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

8.4 Exceptions to Arbitration

The following disputes are not subject to arbitration:

• Intellectual property disputes
• Claims seeking emergency equitable relief
• Small claims court actions (below applicable jurisdictional limits)

9. TERMINATION RIGHTS

9.1 Termination by You

You may terminate your account and these Terms at any time by:

• Canceling your subscription through your account settings
• Contacting our customer support team
• Providing notice electronically to [email protected]

9.2 Termination by Us

We may suspend or terminate your account and access to our Services immediately, without prior notice, for:

Terms Violations:

• Breach of these Terms or our Privacy Policy
• Violation of acceptable use policies
• Fraudulent or illegal activity
• Providing false or misleading information

Business Reasons:

• Non-payment of fees after notice and opportunity to cure
• Inactive accounts (after reasonable notice)
• Discontinuation of Services (with reasonable advance notice)

9.3 Effect of Termination

Upon termination:

• Your access to our Services will cease immediately
• We may delete your account and User Content after a reasonable period
• You remain liable for all charges incurred prior to termination
• Surviving provisions of these Terms will continue to apply

9.4 Data Export

Before account termination, you may export your User Content through available platform tools. After termination, we may retain your data for a limited period as described in our Privacy Policy.

10. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be:

• Posted on our website with the updated effective date
• Communicated to users via email or platform notifications for material changes
• Effective 30 days after notification for substantial modifications

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using our Services and may terminate your account.

11. GENERAL PROVISIONS

11.1 Governing Law

These Terms are governed by the laws of Harris County, Texas, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts of Harris County, Texas.

11.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

11.3 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Linkopoly Services LLC regarding the use of our Services.

11.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

11.5 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of such provision or our right to enforce it in the future.

11.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or government actions.

12. PRIVACY POLICY

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [PRIVACY POLICY URL PLACEHOLDER] to understand our privacy practices.

13. CONTACT INFORMATION